Terms of Service
Effective Date: September 12, 2025
1. AGREEMENT TO TERMS This website (novatexfactory.com and related domains) is operated by NovaTex Factory LLC. Throughout the site, the terms "we", "us", and "our" refer to NovaTex Factory LLC. By accessing our website or purchasing our products ("Services"), you agree to be bound by the following Terms of Service ("Terms").
These Terms apply to all users of the site, including browsers, vendors, customers, and content contributors. Please read them carefully before using our website. If you do not agree to all the terms and conditions, you may not access the website or use any Services.
2. ONLINE STORE TERMS & AGE RESTRICTION By agreeing to these Terms, you represent that you are at least 18 years of age or the age of majority in your jurisdiction. Our products are intended for adults only. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses, or code of a destructive nature. A breach of any of these Terms will result in immediate termination of your Services.
3. GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted across various networks. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
4. HEALTH DISCLAIMER (CRITICAL NOTICE) The products and claims made about specific products on this site have not been evaluated by the United States Food and Drug Administration (FDA) and are not approved to diagnose, treat, cure, or prevent disease. The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other healthcare professional. Consult with a healthcare professional before starting any supplementation program, especially if you have pre-existing medical conditions or are taking medication.
5. ACCURACY AND MODIFICATIONS We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
6. PRODUCTS AND AVAILABILITY Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display the colors and images of our products accurately. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
7. BILLING AND ACCOUNT ACCURACY We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers/expiration dates, so that we can complete your transactions and contact you as needed.
8. THIRD-PARTY TOOLS AND LINKS We may provide you with access to third-party tools (e.g., tracking services) over which we neither monitor nor have any control. You acknowledge that we provide access to such tools "as is" without any warranties. Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.
9. USER COMMENTS AND FEEDBACK If you send us creative ideas, suggestions, proposals, or other materials (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and use in any medium any comments that you forward to us. We are under no obligation to maintain any comments in confidence or to pay compensation for them.
10. PROHIBITED USES In addition to other prohibitions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any regulations, rules, or laws; (d) to infringe upon our intellectual property rights; (e) to harass, abuse, insult, harm, or discriminate; (f) to submit false or misleading information; (g) to upload viruses or malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, or scrape; (j) for any obscene purpose; or (k) to interfere with security features.
11. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. The service and all products delivered to you are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind. In no case shall NovaTex Factory LLC, our directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising from your use of any of the service or any products procured using the service.
12. INDEMNIFICATION You agree to indemnify, defend, and hold harmless NovaTex Factory LLC and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms.
13. GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Texas, United States.
14. CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
15. CONTACT INFORMATION Questions about the Terms of Service should be sent to us at:
NovaTex Factory LLC Email: support@novatexfactory.com
Address: 5900 Balcones Drive #8868, Austin, TX 78731